Privacy Policy
Effective Date: 6/1/2024
At Rambler Parks, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services, including but not limited to visiting our website www.ramblerparks.com and receiving communications from us.
By accessing or using our services, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect personal information to provide and improve our services. This information includes:
- Personal Identifiable Information (PII): Name, email address, phone number, mailing address, or other contact details provided voluntarily by you.
- Automatically Collected Information: IP address, browser type, access times, pages visited, and other usage data collected via cookies, web beacons, or other tracking technologies.
- A2P Messaging Data: Phone number, opt-in/opt-out preferences, and message logs related to the Application-to-Person (A2P) messaging services we provide.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and personalize our services.
- To communicate with you about updates, promotions, and important service-related messages, including A2P messaging (text communications).
- To respond to inquiries and provide customer support.
- To improve the functionality and performance of our website and services.
- To comply with legal obligations and protect the security and integrity of our services.
3. A2P Messaging and Communications
When you opt-in to receive communications from us via SMS or other messaging platforms (A2P Messaging), we collect your contact details and preferences. We use this information to:
- Send you relevant messages, including promotions, service updates, or event reminders.
- Provide support or respond to inquiries you initiate via messaging platforms.
You can opt out of A2P messaging at any time by replying “STOP” to any message, or by contacting us directly at info@ramblerparks.com.
4. Sharing Your Information
Rambler Parks will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party providers who assist us in operating our website and delivering our services (e.g., SMS gateway providers for A2P messaging).
- Legal Requirements: We may disclose your information if required by law, to comply with a legal obligation, or to protect the safety of Rambler Parks, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and collect usage data. You can control or disable cookies through your browser settings, though doing so may affect the functionality of certain website features.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. If you wish to delete or correct your personal information, you may contact us as outlined below.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access and Rectification: You may request access to the personal information we hold about you and request corrections if needed.
- Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: You may opt-out of marketing communications, including A2P messaging, at any time by following the instructions provided in the message or contacting us directly.
To exercise any of these rights, please contact us at info@ramblerparks.com.
9. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under the age of 13, please contact us, and we will take appropriate action to remove that information.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our services following the posting of changes constitutes your acceptance of those changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Rambler Parks
Email: info@ramblerparks.com
Phone: (828) 222-6340